FAQ

We offer: Domestic and international air ticket booking Holiday and group tour packages Hotel reservations worldwide Travel planning and itinerary design Visa assistance support (advisory only)

You can book through our website, by phone, or visit our office. Payments can be made via cash, bank transfer, or approved digital payment methods.

Refund eligibility depends on the service provider (airlines, hotels, tour operators). Some tickets and packages may be non-refundable. Please review our Refund Policy for details.

No, we provide advisory and documentation support for visa applications. Visa approval is entirely at the discretion of the embassy or consulate.

Refund processing time may take 7 to 45 working days depending on the provider and payment method. Bank charges or currency conversion fees may be deducted.

Yes, changes may be possible depending on the provider’s rules. Additional charges may apply for changes in date, route, or services.

We provide guidance and can assist in purchasing travel insurance. However, insurance is optional and arranged directly with the provider.

We follow data protection laws of Bangladesh and industry standards. Personal data is used only for service delivery, communication, and legal compliance.

Cancellation policies vary. Refunds depend on the service provider’s terms. Our team will assist you in claiming any eligible refunds.